“To me, business isn’t about wearing suits or pleasing stockholders. It’s about being true to yourself, your ideas and focusing on the essentials.”
Richard Branson
FEATURED CLIENTS
MANUFACTURING & ENGINEERING
Business process re-engineering in the automotive industry, with a full optimisation and recovery from a failed ERP roll-out, including system re-implementation in the manufacturing, heavy engineering and automotive industry
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Cost & process re-engineering and manufacturing standards definition in the steel pipe manufacturing industry.
BANKING & CENTRAL BANKING, FINANCIAL SERVICES & INSURANCE
Operating model design, Process optimization, Outsourcing and shared services design across the entire financial services spectrum
(short-term insurance, investment management, life insurance with both adviser, brokerage and product provider point-of-view)
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Establishment of strategic portfolio management office and portfolio management capability in the central banking industry
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Strategic positioning, master solutions planning, analysis & design, project management, testing and change management in the insurance, banking, assurance and brokerage industries
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Strategic program definition, change & Implementation road-map, and strategic program management within the short-term, life, investments and distribution industries Industrial engineering change program with R60m+ of change value delivered in 3 years
(250%+ return) Establishing retention framework & save team network with R15m+ realised in 12 months Creation of shared service capability and location rationalization yielding in R10m value created within 1st year. Substantial improvement of efficiency metrics
(SLA, calls answered, TAT, agent productivity).
PHARMACEUTICAL, HOSPITALITY, WELLNESS & FITNESS
Operations management, project & programme management, production planning, supply-chain management in the fitness, wellness, nutraceutical and pharmaceutical manufacturing industries. Included implementation of enterprise-wide database, operational, resource and financial systems (throughput analysis, design and management of entire SDLC)
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Providing customised programme and project management training in the pharmaceutical industry.
EDUCATION AND HUMAN RESOURCES
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Staffing analysis, resource planning and establishing recruitment framework with trusted partners in various industries (Financial services, banking, manufacturing, mining & resources)
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Design and implemented enhanced operating model , with parallel re-engineering efforts yielding efficiencies of between 150% and 274% in operations (TAT, throughput, rejections, delays, case/agent, etc) in the distance learning Industry (Tertiary).
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INFORMATION TECHNOLOGY AND INFORMATION MANAGEMENT
Data engineering, data modelling and systems or technical analysis in the banking, enterprise information management and insurance industries
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Using analytics for fact-based steering to identify areas for improvement across claims & fulfilment life-cycle
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Reduced applicant questions for risk underwriting by 60% using information Science analytics and machine learning
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Project & Programme management (covering both a business-level andTechnical-level) on various implementation projects in the banking, insurance, risk and financial services industries
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Engagement across the development life cycle (definition, analysis, requirements, design, development, testing, and implementation) to create reporting solutions in the banking & insurance industries.
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